The Good Guys Pakenham

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( 8 reviews )

Electronic shop

Closed 09:00 AM - 07:00 PM See Hours

HomeCo Pakenham, 2/825 Princes Hwy, Pakenham VIC 3810, Australia

+61 3594-558-00.0

The Good Guys Pakenham is a renowned brand that provides top-quality electronic goods to its customers. Conveniently located in Pakenham, customers from surrounding areas have easy access to their products and services. The Good Guys Pakenham offers a wide range of electronics, including TVs, fridges, and other home appliances, as well as expert knowledge and information to help guide customers in making the best purchase decisions. Their staff is well-organised and knowledgeable, with a friendly and happy attitude that makes for a great shopping experience. Additionally, the store offers delivery and warranty services, giving customers peace of mind. Overall, The Good Guys Pakenham is known for its excellent products and services, making it a go-to destination for loyal customers and newcomers alike.

Amenities and More

Delivery
Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up
Repair services

Reviews

4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Neil paine

March 22, 2024

Had the pleasure of buying a whiteware appliance from this store yesterday. Natalie, the salesperson who served me was a breath of fresh air, friendly, helpful and extremely courteous. The service was top shelf and I ended up buying a second item. Thanks for a great experience. Barry

Andrew o'gwynn

March 22, 2024

I’d like to commend Sean at the GG store on princes highway Pakenham. I had to replace my tv after my Samsung smart tv packed up after only 3 years. Don’t buy one. Very helpful and has sold me several household items over the last 3 years. Shirley Huberts

Cali c

March 22, 2024

Thank you Rachel and Adam for the friendly and the best customer service. Looked after us well and gave us a good deal with the Bosch dryer as we didn't had a great experience with the Good guys previous purchase of LG dryer. Well done Rachel and Adam. Thank you kindly. Much appreciated.

George li

March 22, 2024

Great experience at the GG store. Sean was helpful the moment I stepped in the door. I was coming in off seriously bad service at jb hifi next door so it was great to see what quality service looks like. Thank you Sean!

Sonia alexandre

March 22, 2024

Waited in store for 35 minutes trying to purchase a new fridge, looking at all the models. After 20 minutes, I heard a salesperson ask “Can I help you with something?” But I turned to find he asked this of an older man who had entered the store 5 minutes beforehand. Probably don’t come to the store if you look young and plan to purchase something, the sales staff are occupied with each other and older customers.

Cheryl cunningham

March 22, 2024

We were lied to by a staff member about an item availability to secure the sale. when the product was not able to be delivered he again lied and stated that he never said it would be delivered on that date, that it may be a month until stock availability (this was a $1000 + purchase that we would not have proceeded with if they had been truthful about availability) - can handle not having stock - would have purchased a different item. Will not accept being lied to about it, then lying to cover that up

Wanda walker

March 22, 2024

I had an absolute hell of a time dealing with the GG Concierge service, and was pinged back and forth between about ten people over three weeks trying to solve a washing machine issue. I finally got a hold of Steve and Luke at the GG Pakenham store and what a sweet relief that was. Within two quick calls they had come up with a totally acceptable, creative solution for the colossal stuff up with my whitegoods receipt and the terrible handling of my issues by concierge. I was more than happy! They gave me a few great deals on items I really needed and were quick, thorough, and friendly to deal with. I really really appreciated such great service after getting such a run around. Huge props to both Luke and Steve. Thankyou both!

Bob walpole

March 22, 2024

Purchased a 43 inch Samsung tv with them for home delivery. A day later when they were working out delivery they told me it was being delivered by Australia post and could not give me a day or time. So I cancelled it. I have purchased many things off them over the years and they had a really good delivery guy. But management seems to think delivery of a 43 inch tv by post at a cost of 80 dollars is ok . I dont